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Request a Refund

Use this form to request a refund if your test must be cancelled.

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Self collection tests (home kits) will be completely refunded less the shipping fee.

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Legal tests shall be completely refunded less any collection fees plus shipping costs plus $150.00 for case management (preparation of the legal chain of custody documentation, consultation, appointment scheduling, shipping). 

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There are no special sample (chewed gum, cigarette butts, bone, hair, etc) refunds once a test has begun.

 

This information must match your invoice or it will not be processed

Refund Request Form

 

Name
Order Number from Invoice (required)
Serial Number from Invoice (required)
Email Address (if available)
Spam Blocker:- Please enter 1234
Type of Refund

Comments or Questions?


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Authorized Dealer
GE Healthcare
Toll Free: 1- (888) 875-7574 - International 817-283-4774 or 214-742-4362

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